Cancellation by Customer

• More than 7 days before arrival: 10% of total tour price.
• Within 1 day to 7 days before arrival: 30% of total tour price.
• Within 12 hours to 24 hours before starting time: 50% of total tour price.
• Within 12 hours before starting time: 75% of total tour price.

Children Price

• Free of charge for babies (0 – 5 years old)
• Children from 80cm to under 120cm : 50% of adult rate
• Child from 120cm must pay the full adult rate

Pick-up service

• For group tour: the pick-up time will be flexible within 15 minutes

• For private tour: the pick-up time is up to the guest, it is customizable
• The hotel pick-up must be at in city central area, in case your hotel accommodation is outside of this area, please kindly inform us about that.